Frequently Asked Questions
FAQs
Below you’ll find answers to the questions we get asked the most about our products and services.
Product info
A copy of an original work of art that has been reproduced by hand matching the masterpiece detail-by-detail colour-for-colour.
An original work of art that is created from scratch once an order is received. Each piece will have slight variations in brushstrokes and characteristics.
A work of art that is hand painted using oil based paints on to cotton canvas.
Very good quality heavy canvas, free of imperfections.
Winsor and Newton are the leading brand of art materials, whom are well know for their pledge of manufacturing “The World’s Finest Artist’ Materials”.
A draft layout / design that can be seen before the real work of art is created.
Shipping/Delivery
Free Worldwide Delivery - For a Limited Period of Time
In-Stock Art Work All artwork that we have in stock will be delivered in 2-5 working days worldwide, depending on delivery location and time of order.
Reproductions as standard are painted to order and are delivered in 10-21 days.
Original - Paint to Order Pop Art will be delivered worldwide within 7-10 days after placing an order.
All deliveries are made between 9&5pm Mon-Sat, we do require a signature. If you have to go out at the last minute please leave a signed note on the door to tell the courier where to leave the parcel, i.e. Neighbour etc.
We advise delivery dates in plenty of time and would appreciate your assistance. Please call or email if you have any problems or login to your account to change your delivery address if needed.
We will exchange any items lost or damaged during transit. To qualify please keep all packaging and/or artwork as delivered and notify us within 24 hours of the item arriving. For weekend deliveries, you may leave a message on our answer phone or email info@bluesurfart.com